Things To Know About Your New Chevrolet Warranty - Capitol Chevrolet

Chevrolet stands behind the quality of every vehicle it makes. That's why every new Chevy comes with a factory New Vehicle Limited Warranty. However, there's a lot of uncertainty from customers about just what this warranty covers. We want to help you learn more about your Chevy, so we've put together this guide with things you should know about the warranty. Of course, if you have any further questions, we invite you to contact us.

A bumper-to-bumper warranty and other coverages help keep your Chevy performing well for years to come

1. What Is Included in the New Vehicle Limited Warranty?

The New Vehicle Limited Warranty includes several different types of coverage. Powertrain coverage includes all internally lubricated parts of the engine, as well as engine oil cooling hoses and lines, internal engine electrical components, the cylinder head, and more. The timing belt is covered, but only until the first scheduled maintenance interval. For most vehicles, this coverage lasts for 5 years or 60,000 miles--whichever comes first. You'll also have sheet metal corrosion coverage for 3 years or 36,000 miles, as well as sheet metal rust-through coverage for 6 years or 100,000 miles. For components not covered by these, you'll get bumper-to-bumper coverage that lasts for 3 years or 36,000 miles.

These warranties are designed to cover repairs that are directly related to factory defects that may be caused by Chevrolet. To have the warranty apply, you must be registered in the United States and regularly drive here (though you can ask about exceptions). Furthermore, these warranties apply to new 2019-2020 models, and may be different for earlier or later vehicles.

Damage caused by an accident is not covered under the warranty

2. What Is Not Covered?

However, there are some things that aren't covered. To start, things like mild vibration or noise are considered a regular part of operating a car, and are not covered. The warranty does not cover regular wear and tear to tires or wheels, nor will it cover tire damage due to road hazards or misuse. As a matter of fact, misuse of your car at all may void the warranty. This includes racing or putting too much weight in your car. The warranty also won't cover damage caused by accidents, vandalism, or environmental conditions. If you alter your vehicle or don't get service at the recommended intervals, the warranty will be void. If you own a Chevy truck with a bedliner, finish damage due to the bedliner is not covered.

3. Where Can I Get Warranty Work Done?

To get warranty work performed free of charge, you must take your vehicle to a Chevrolet dealership. When you do so, you won't be charged for parts, labor, or even towing. As with every service at the dealership, the technicians will use only genuine OEM and GM-approved parts and fluids.

Keeping maintenance records is important

4. Do I Need To Keep Maintenance Records?

Yes. Keeping receipts of any service provided is more than just a good plan overall: it may help keep you under warranty. As we mentioned, the warranty won't cover your vehicle if you've missed regularly scheduled maintenance. Proof of this maintenance will help things move smoothly, and can help determine whether something failed due to a defect or a lack of proper care.

5. Is There Any Additional Coverage?

Yes! Certain Chevy vehicles already have additional coverage built in; for example, the bumper-to-bumper warranty extends to 8 years or 100,000 miles for hybrid and electric vehicles. In addition, all new 2019 and 2020 models that are still within the powertrain limited warranty coverage period will receive 24-hour roadside assistance, including emergency towing, lockout service, emergency fuel delivery, and more. Available Chevrolet Protection Plans, including GAP coverage and Chevrolet Tire and Wheel Protection, are also an option. You may also have the option to extend the limited warranty at the time of purchase.