Reasons to Get Service at an Authorized Dealer - Service Information at Capitol Chevrolet

When your Chevrolet car, truck, or SUV next needs service, where are you thinking of taking it? It's true that there are a number of quality independent mechanics around Salem, but there's nothing quite like getting service from the dealership. On this page, we'll walk you through six reasons why you should consider heading to Capitol Chevy next time your vehicle needs it.

Service garage

6. Quality Amenities

In general, dealerships tend to have better amenities than independent mechanics. This is especially true at Capitol. Our customer lounge includes impressive amenities like free snacks, vending machines, comfortable seating, and large TVs. We even have a lake with a one-mile walking trail and a floating golf green! But it's not just comfort amenities where dealers tend to be better. If your car needs to stay in the shop for a day or two, it's much more likely that a dealership will have loaner cars available.

Dealership service center garage doors.

5. Competitive Pricing

Despite what common wisdom may suggest, dealerships aren't actually always pricier than independent mechanics. Sometimes you'll find that a service costs more at a dealership, but just as often it'll be the same prices as you'll find at other places--or even less expensive!

4. Up-To-Date Equipment & Tools

Because dealerships have a close relationship with the manufacturer, they can get the latest brand-specific equipment. The equipment needed to repair and maintain vehicles is expensive, so independent mechanics often rely on older equipment. When you come to a dealership, you can rest assured that your Chevy is getting the benefit of the very latest gear from Chevrolet.

Technician inspecting engine

3. OEM Parts

In addition, a dealership will be stocked with OEM and factory-approved parts, fluids, filters, and accessories. By comparison, most independent mechanics will be stocked with aftermarket parts. There are many reasons to choose OEM parts over aftermarket: they're designed specifically with your vehicle in mind, their quality is assured, and they usually come with a warranty, which aftermarket parts may lack. Using these parts helps you ensure that your Chevy only gets the best of the best.

2. Warranty

Not only do OEM parts generally come with a warranty, but bringing your vehicle to the dealership is a great way to ensure that the vehicle's warranty stays intact. It's possible to keep your Chevy under warranty if you bring it to an independent mechanic, but that's not always the case. When you bring it to a dealership, the warranty will remain intact. In addition, warranty work and recalls can be done for free at the dealership.

1. Certified Professionals

The service center at your local Chevrolet dealership will have an asset that independent mechanics lack: factory-certified technicians. These technicians have been trained and certified by GM to handle service and repairs for your Chevrolet or GMC vehicle. What's more, they regularly undergo further training to make sure that they're at the top of their game at all times.

Hours

  • Monday 7:00 am - 6:00 pm
  • Tuesday 7:00 am - 6:00 pm
  • Wednesday 7:00 am - 6:00 pm
  • Thursday 7:00 am - 6:00 pm
  • Friday 7:00 am - 6:00 pm
  • Saturday 8:00 am - 5:00 pm
  • Sunday Closed